HotHIIT Member Agreement
When signing up to a new membership or contract, you will agree to the following;
I understand that HotHIIT as and organisation is running as effectively and efficiently as possible, and always working to make our experience even better.
However I agree that there are principles in place that I, as a member, must adhere to and follow, not only for the business operations, but also for the common courtesy of my fellow gym member.
I agree to arrive early for my session ensuring that I can find a proper parking space and making sure to park properly in order for others to park around me, or cars to leave - not blocking anyone in.
I agree that when I do arrive I will check in at the desk to avoid being missed.
I agree that once I have checked in I will treat the gym, it's coaches and staff with upmost respect and courtesy.
I agree to respect other members when training and doing a class, but also out the class room too.
I agree to bring my own large towel when taking a shower after class.
I agree to not take the small towels provided by HotHIIT for inside the class, they are to be left in the washing bin on the way out of the room.
I agree to shower before using the ice bath.
I agree when using the Theragun I will do so only in the allocated seating area in reception, and will only use them before class or after I have showered.
I agree that if I do not adhere to these rules, I accept that I may be asked to leave or even have my membership cancelled.
Late Cancel & No-Show Fines
I understand the new policy in the gym and here are the policies I also agree with;
I understand that the late cancellation and no-show fee is £4.50
I understand if I book 2 or 3 classes back to back and do not show, I will be charged £4.50 for all
I agree that if I cancel my class within 3 hours of it starting I will accept the late cancelling fee.
I agree that if I do not show for my class I will accept the no-show penalty fee.
I agree that if I know I can not make the class I will cancel as soon as possible in order for someone else to take that spot.
Memberships & Packages
I understand that each membership and package might be slightly different and therefore agree with;
I have read the initial terms of the package
I agree that the membership I have signed up for is either a subscription or a pay as you go
I agree that each subscription and will renew each month
I agree that if I have locked into a certain length of contract (3 or 6 months) that I understand the commitment required to for-fill this contract.
I agree that if I do need to cancel, I will email admin@hothiit.co.uk to issue my cancellation.
I agree that depending on which contract I am in, I must give at least 30 days notice in order to cancel.
I agree that this may result in one last payment if it is within the 30 days notice.